Privacy Policy

Effective Date: 21/02/2025

At Powertel Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect the following types of information

1. Personal Information: This includes information that can identify you personally, such as your name, email address, phone number, and billing information.
2. Non-personal Information: This includes technical data such as your browser type, IP address, device type, operating system, and other usage statistics.
3. Cookies and Tracking Technologies: We use cookies to enhance user experience and gather data to analyze trends.

How We Use Your Information

We use the information we collect for the following purposes:

1. To provide and improve our products and services
2. To personalize your experience on our website
3. To monitor website usage and analyze trends
4. To comply with legal obligations
5. To process transactions and deliver customer support
6. To send promotional emails, newsletters, or other communications if you have opted in

Sharing Your Information

We may share your information with third parties under the following circumstances:

1. Service Providers: We may share your information with trusted third-party vendors who assist us in running our business (e.g., payment processors, website hosting).
2. Legal Requirements: We may disclose your information if required by law, to protect our rights, or in response to legal processes
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Third-party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing them with any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Powertel Limited Makindye Kizungu zone
P.O.Box 21371 Kampala Uganda
Mail: info@powertellimited.com